Frequently Asked Questions

What are the official check-in and check-out times?

Guests are officially welcomed for check-in starting at 15:00. Our reception is personally attended from 08:00 to 16:00. To ensure we can prepare our villas to the highest standards, we kindly request that check-out is completed by 11:00.

Can I check in if I arrive late in the evening?

Certainly. For arrivals scheduled outside of our standard reception hours (after 16:00), we request that you make prior arrangements with us. We often contact guests via WhatsApp to coordinate these details and ensure a smooth welcome to your villa.

Do you accommodate early arrivals or late departures?

If you arrive before 15:00, we are pleased to offer luggage storage facilities. Late check-out requests are subject to availability and coordinated directly with our team. Please note that stay extensions until 18:00 incur a fee of 50% of the daily rate, while departures after 18:00 are charged at 100%.

Is breakfast included in my stay?

Indeed. A personalized breakfast is included with all reservations. To enhance your privacy, it is served directly in the comfort of your villa, as there is no communal restaurant on-site.

Can you assist with transportation and island tours?

We provide exclusive private transfers to and from the airport (€40) and ferry port (€50) for up to three passengers. Additionally, our team is available to assist with various concierge requests to help you explore the beauty of Santorini.

Is on-site parking available for guests?

Yes, we provide free private parking directly on-site, offering convenience and security for those wishing to explore the island by car.

Are children welcome at Numa Santorini?

We are a family-friendly destination and warmly welcome children of all ages. We are also pleased to provide baby cots free of charge upon request. Please note that all children, including infants, are charged at the same rate as adults.